1 hour ticket response
Fast support is our major duty and this is why we have a team of accomplished techs who are ready to provide a swift response to any question that you could have. Simply post your technical support ticket from the Web Control Panel and we will reply within 1 hour at the latest. In fact, we work hard and aim for a twenty–minute client support ticket response time.
A Top–Notch Customer Support Service
Our client service team representatives have big experience in the Linux shared hosting packages niche and are accomplished enough to come up with a prompt solution to your problem. If, however, the matter at hand is not within the competency of a technical support engineer, the support ticket will be sent to a programmer or sysadmin for further assistance.
An Easy–to–Browse Help Section
To help you find a quick hint on how you can use a specific feature, we have incorporated a truly intuitive Help Center section in your Web Control Panel. You can browse through a wide selection of web hosting account administration articles and website management articles, have a glance at our F.A.Q. repository or check our step–by–step video tutorials.
