Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying outstanding support on time is our top priority, so we backup each Linux shared hosting packages plan with a one hour ticket reaction guarantee. After you post a ticket or drop an e–mail, our customer customer assistance staff will do their best to offer the most adequate remedy for your situation and to offer information in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You could email us 24x7x365 with any question you might have regarding our products. Now we have consultants available all of the time to provide you with support at any time required. You may use the ticket system or drop an email whenever you want, or pick–up the telephone or make use of the live chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require assistance while working within the Control Panel, it is possible to always select the Help key and locate your concern in the listing of articles that will show up. We have as well turned almost all the articles into educational videos. The list of educational videos will come up if you select the Videos button present in the top right angle.