A 99.9% Server Uptime

We’ve set up our shared hosting system using stable hardware and strongly tweaked software. Our system administrators have installed a modified version of SELinux on all our servers to ensure the highest level of protection and stability. We have added several DoS prevention units coupled with very powerful firewall software to make sure our internal network is impregnable and safe.

All our Linux shared hosting packages plans come with a 99.9% server uptime guarantee. And no matter which datacenter you opt for, the uptime guarantee stays the same.

A 99.9% Server Uptime

A 99.9% Network Uptime

In addition to our cloud hosting platform, we have also set up our own internal network in all our datacenters. Everything is based on top–of–the–line hardware parts manufactured by Juniper. On top of that, on each router, we’ve put a firewall with an advanced set of rules so as to filter all suspicious requests.

This way, in all our datacenters – in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center and in our Australian data center, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all web hosting plans in every datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

While we have done our best to reduce all possible risks with our cloud hosting plans and even though our company provides outstanding customer support, there are times when the client simply isn’t pleased with what we have to offer. Or he needs to switch to a more powerful hosting service, like a virtual private server or even a dedicated hosting server.

That’s the reason why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not fully happy, you will get a refund.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We’ve carefully selected each single member of our 24x7 support staff so that we can provide the very best support that you can possibly get. Each of our support engineers has many years of experience dealing with web hosting accounts behind his back, hence they know what they are doing. Moreover, they’re available 24–7 – you can contact them at any time and they’ll get back to you as quickly as possible.

Their average ticket response time is under 20 minutes, whilst with other hosting vendors you are forced to wait around for days. What’s more, we offer a 1–hour response time guarantee. Irrespective of what happens, your enquiries will be replied to in under an hour.

24/7 Technical Support